We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.
When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of possible further and further.
Our entire business works hard to delight our customers – from the second an order is placed online, to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams’ band together, roll up their sleeves, and are not content with just standing still. We are aiming to become the most customer-centric company on Earth.
Amazon Flex is digital economy meets last mile logistics and is a fundamental component Amazon Logistics – Amazon’s own last mile delivery organization. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages on their own cars and at their own schedule. Amazon Flex is digital by design and it leverages an app that works in concert with our advanced logistics systems to allow delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and Amazon Flex is literally reshaping the way the industry operates.
Job ID: 1224995 | Amazon Deutschland Servcs GmbH
As part of our high-pace expansion plan, Amazon Flex Middle Europe is building its leadership team to expand its operations across Germany, Austria and Benelux. We are currently seeking an Operations Excellence Manager to be part of the leadership team of Amazon Flex and drive the evolution of Flex both from Product and Geographical expansion. We seek an experienced, passionate, analytical, innovative, hands-on, and (most importantly) customer-obsessed program manager. This leader will work with functions that cut across the entire organization, including technology, transportation, operations and customer service, to drive a great customer experience for our program. The areas of focus will be broad and exciting ranging from instituting strategic partnership, driving initatives to improve the driver experience, organizing the execution during peak season, expanding our service offering, etc.
The successful candidate will be an absolute owner, very strong conceptual thinker while at the same time a relentless executioner, has a strong passion to drive change, has not only high analytical skills with attention to detail but also possess superior inter personal and communication skills. A can-do mentality and a superior track record of delivering results in a fast paced organization are a must.
The successful candidate will be able to demonstrate:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Please send your application in English.