GOVECS AG

Intern – Digital User & Customer Experience (m/f/d)

Stuttgart
Praktikum
Vollzeit

Everyone TALKS about climate change and environmental protection - We DO something!

Change the future with e-mobility and become part of the GOVECS team.

WE:
The GOVECS Group, headquartered in Munich, is the leading manufacturer of electric scooters in Europe. We are redesigning urban mobility. Our success is based on high quality "Made in Europe" products for international sharing platforms (such as Emmy in Munich or Cityscoot in Paris) and the rapidly growing delivery industry. Private customers buy GOVECS electric scooters in our online shop or in our GOVECS SCOOTER stores in Munich, Berlin and Stuttgart. GOVECS also offers stationary and mobile services in Hamburg, Cologne and Frankfurt. Our diverse product range currently includes six very different electric scooters: Schwalbe (45km / h and 90km / h), ELMOTO LOOP, ELMOTO KICK, GOVECS PRO, GOVECS PRO CARGO and GOVECS FLEX.

For our team in Stuttgart starting March 2021, we are looking for an

Intern – Digital User & Customer Experience (m/f/d)

Your challenge / your main tasks:

In a mix of research and design you will support the team by bringing in the customer’s perspective to the company and design experiments to help understand what features we should offer our customers
Think radically to find solutions that will delight, not just satisfy
Create Service Designs / Journeys
Analyze data
Create questionnaires
Organize and conduct workshops, both internally and with customers

You / Technical and personal requirements:

You are enrolled at a university or Hochschule for the complete time of the internship
You have completed / are pursuing formal education in UCX as the central discipline
You have a basic formal knowledge of psychology
You are a go-getter, a do-er
You always find a way
You can be intense, without forgetting how to smile
You are obsessed with the customer, his/her needs, what he/she says (or doesn’t say)
You have designed questionnaires and studies
You are comfortable working in a startup environment
You have excellent communication skills in English, and are comfortable with German
Your are wiling to spend a minimum of 3 months with us for the full-time internship

Your perspective:

It's not just our electric scooters that are fun. Our corporate culture is also characterized by team spirit, flat hierarchies and openness to innovative and creative ideas. We offer you variety, short decision-making paths and a lot of independence with room for initiative and responsibility. We enable you to develop professionally and personally. With us you will find flexible working hours, the option to work from home and private use of our electric scooters. Build something new with us and make a real and lasting difference! Conquer new markets and get even more people excited about e-mobility. Become part of our team and our mutual success story!

Weitere Informationen

Sounds interesting?
Then we look forward to receive your detailed application including the earliest possible starting date via our application form at https://www.govecsgroup.com/en/carreer/ or via e-mail to career@govecs.com.

For more information visit us at www.govecsgroup.com and at our online shop www.govecs-scooter.com. We are also consultants for companies, cities and municipalities who want to offer a sharing service with e-scooters.

Note for recruiters: We work with permanent partners in the placement. The contact information provided is intended solely for direct contact by interested parties. We therefore ask you to refrain from offering your services.