The world population is expected to grow to 9 billion by 2050. Consumers are moving increasingly towards animal protein-based diets. Feeding a growing population safely and sustainably while taking care of animal welfare is a complex challenge.
At INDICAL, our purpose is to help to prevent and monitor animal diseases as well as antimicrobial resistance through improved diagnostic technologies. We offer immunology and turnkey molecular solutions, including automation, and we are a leader in molecular diagnostics within the animal health space. We cover all aspects from R&D, production and supply chain/logistics to finance, business development, marketing & sales, regulatory affairs and quality control. Directly covering 17 countries, we are represented in over 160 countries and are a rapidly growing, profitable science-based company.
Our core values are fairness, impact, passion and trust – and the customer is at the center of everything we do. We have a culture which is ambitious, frank and informal, and where everyone’s opinions and ideas count. Through a combination of science, short decision-making processes and strategic partnerships, we are driving innovation to improve diagnostics.
We are backed by Fidelio Capital, a Sweden-based investment company with a flexible, long-term mandate backed by some of Scandinavia’s largest family offices. As a result, we have the agility of a small company and the funding of a large one.
The customer care manager is anchored in the Sales team at the interface with the Logistics, Production and Marketing teams, will report directly to the Head of Sales and is responsible for:
Applicants should have at least three years’ experience in customer care, logistic management or project management roles.
Applicants should ideally be proficient in international logistics management, ERP systems such as SAP or Microsoft Dynamics. In addition, they should have experience of working directly with distributors or with customers as part of Sales or Sales Support teams.
The desirable candidate is required to have following skills:
Job location: Leipzig, Germany
Functional area: Sales Employment
type: Regular full-time, initially on a two-year contract