Indigo Headhunters is exclusively searching for a
Global Service Associate
for one of the most highly respected and independently leaded investment management firms of the UK. It is owned and run by 46 of its senior executives who operate as a partnership, a structure which has endured for over a century and which provides stability for clients and motivation for employees. Whilst the company is a UK based firm, clients are global and the company has offices in New York, Hong Kong, Buenos Aires, Frankfurt, Zurich, Dublin and most recently, Shanghai.
The company’s business depends on providing the clients with first class investment performance and client service. The Clients Department is responsible for liaising with existing clients and trying to attract potential new clients which then allows the investors to focus on investing. It is the Clients Department who are the main interface between clients and the company. The LatEMEA Client Service team is based in Edinburgh. In 2019, they have opened offices in Dublin and Frankfurt. This year they added an office in Zurich to strengthen their footprint in Continental Europe.
As a member of the UK’s based Global Service Support team, the position holder will be based in Frankfurt and support the client service, business development and marketing activities of Clients Department team(s).
As a key member of a growing team which strives to deliver excellent client service, his/her role is to provide the local team with comprehensive support, both for regular tasks and for ad hoc requests, while also acting as the main point of contact for specific teams in the client department(s). This requires broad knowledge of the operational side of the industry and the company as well as internal coordination with a wide range of departments.