Tiffany & Co, the name instills images of True Love, Romance and The Blue Box. It is a Symbol of Excellence. For 180 years Tiffany has created a legacy of exquisite design and romantic ideals. Tiffany & Co.’s rich heritage of celebrated artists, milestones and magnificent jewelry sets the foundation upon which our employees stand. It is these employees and their ardent love for the brand that creates a place to work unlike any other. Tiffany employees are a rare combination of passionate, loyal, charismatic, polished, kind, and focused individuals. They set very high expectations for themselves, their employees and their peers. In turn, Tiffany believes its people are its greatest asset and works every day to make the Tiffany dream come true for its employees. The love story between Tiffany and its employees is the embodiment of the brand and leads to a magical mix that can only be Tiffany. We are searching for a flexible, motivated, dynamic, energetic and inspiring team member to support our Head Office Team with immediate effect.
The CRM Specialist will be responsible for implementing the clienteling strategies and the CRM programs within the German cluster. S/he will partner with the Marketing Manager and the Retail Director of Germany, Austria, Nordics & the Czech Republic to create a high performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build strong relationships with their customers, aimed at increasing customer loyalty and life time value. S/he will report directly to the Marketing Manager and partner with regional cross-functional teams. As the custodian of the local customer data base, the individual will partner with retail teams on data capture and subsequent data management. In addition, the CRM Coordinator will partner with the Marketing Manager, the PR Coordinator and the Retail Director to deploy a client centric retail event strategy for the cluster that aligns with the overall strategy.
Client Development (50%)
Data Analysis & Management (10%)
Training (10 %)
Retail Consumer Collateral (10%)
Tiffany & Co. employs innovative, collaborative and positive people who are passionate about luxury, sales and customer service. In return Tiffany employees receive excellent rewards, benefits as well as training and development opportunities.
Please submit your cover letter and a detailed CV in English via our Tiffany Careers Website.