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- teamtechnik Maschinen und Anlagen GmbH
- Krakau
- Schnelle Bewerbung
Our client, a company with a data driven platform helping hospitality organizations to collect, harmonize and analyze the data to better manage their businesses, is looking for a Business Intelligence Consultant to design and implement main business processes.
You’ll be given end-to-end responsibility for the implementation, consulting, support and close cooperation with the company’s Product and Development teams to improve product features. Applying your knowledge of data science principles and experience within the hospitality industry, you'll be working with clients to understand their issues, create strategies for change and win buy-in for your recommendations.
Your responsabilities
- Drive growth and hit sales targets by building customer network and developing a deep understanding of the clients’ needs
- Lead Consulting Workshops with customers to translate their data volumes, sources and business needs into visual dashboards and Enterprise Reporting
- Install the analytics program online on customer site
- Analyze customer needs and configure the systems to their specific requirements
- Lead product trainings and consulting sessions on the usability, setup and self-sufficient setup of data dashboards
- Serve the customers by analysing their data need, investigating challenges, resolving problems as a point of escalation for our products connected to the analytics program. Design and develop the structure of the future L2 Support Department
- Retract knowledge from big amounts of data, translate them into business needs and reports. Use visualization technics to express and communicate clearly actionable insights resulted by the analysis for the customer
- Translate customer needs and requirements into actionable items for the analytics product department
- Built up the operational department, processes and structure for the analytics program
- Become an expert and provide support to the other company’s departments with in-dept knowledge about the analytics program (i.e. Pre-Sales)
Qualifications
- Hospitality background with strong experience in the usage of PMS systems is a must
- Sound computer aptitude with knowledge of databases
- Strong analytical background with understanding of data modeling and big data methodology
- Experience in troubleshooting, software development processes and ability to understand and implement client requirements
- Knowledge about training and consulting customers with SaaS Products
- Experienced in working within agile environments
- Strong communication skills and organizational skills with attention to detail
- Enthusiasm and high level of motivation, target driven
- Excellent English, other languages a plus
- Knowledge of online dashboard visualization tool and revenue management is a plus
Your benefits
- Challenging and creative technology environment with a great deal of freedom and responsibility
- Feedback and initiatives are always welcomed, you’ll also get full ownership to help shape the company's future
- Opportunity to grow inside the global organization and develop yourself both professionally and personally
- Flexible working hours, opportunity to work (partially) remotely or choose your preferred location
- A modern workplace in one of our multinational offices, of course as much coffee, mate and fruits as you need to get into the flow
Weitere Informationen
TH Professional Search
Carrer de Tarragona 100
08015 Barcelona
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