As an Account Manager you will be responsible for coordinating JLL's global service delivery to existing global clients as well as establishing new client relationships. We are looking for someone with a background in either Property Management, Transactional Management, Brokerage or Asset Management to join a well-established Account Management team.

What the job involves:

• Support of existing customers as well as expansion and further development of existing customer relationships in the national and international environment (in German and English)
• Establishing a national and international customer network and addressing potential new customers in defined industries.
• Holistic management of one or more existing customers (accounts) as Customer Relationship Manager (CRM)/ Account Manager (AM) with regard to Service Offering & Delivery
• Resource/project planning for account / transaction management with regard to the assigned customers
• Creation and implementation of business plans / account plans for assigned customers
• Preparation of offers and company presentations in German and English
• Management of national and international pitches or RFPs (Request for Proposal) with a focus on brokerage services (purchase and rental / purchase and sale) as well as workplace environment and real estate development
• Preparation and conduct of negotiations in German and English
• Improve cross-selling results within Jones Lang LaSalle
• Selection, integration and management of local Jones Lang LaSalle teams or third-party brokers
• Creation of reports and customer presentations
• Quality assurance with regard to process compliance and governance; internal and external conflict of interest / complaint management
• Participation in customer and PR events
• Responsibility for budget planning and control of the assigned accounts as well as for customer sales

Sounds like you? Are you able to demonstrate the following skills and experience?