Microsoft Deutschland GmbH is the second largest subsidiary of Microsoft Corporation. In Germany, it is responsible for marketing products and serving customers and partners. Microsoft Deutschland GmbH cooperates with around 36,500 local partner companies and is represented by six other branches nationwide in addition to its headquarters in Munich.

Microsoft Advertising (MSA) is a worldwide sales, marketing, and services organization on the cutting edge of the digital advertising industry which empowers advertisers around the world to reach their maximum potential through paid search engine marketing (SEM) on the Microsoft Advertising network. We are seeking an Account Coordinator to support MSA in Munich. The individual in this role will support Account Managers and Account Executives by triaging, assigning and resolving ticket requests received through internal stakeholders, serving as a point of contact to resolve client and stakeholder escalations related to bulk implementation of search optimizations and feature adoption. This position is focused on consistent execution excellence, compliance and works collaboratively to solve problems. Success measures include task quality and accuracy, stakeholder satisfaction and performance to SLA. The position is limited to 30.06.2021 but will probably be extended to 18 months of employment.