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17.05.13
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Support Engineer (m/f)

Support Engineer (m/f)

Liferay GmbH is building a Support Services engineering team for the German market and is looking for Junior Engineers to work with its international team at its EU headquarters in Eschborn near Frankfurt am Main, Germany.

The Junior Engineer is the first line of support for Liferay’s subscription customers and helps to ensure customers are satisfied with their Liferay subscription. Junior Engineers shall help to diagnose technical difficulties that arise in the use of Liferay software, collecting relevant information, applying known patches or workarounds, and educating customers on the proper use of the software. Junior Engineers will experience a rapid learning curve and be exposed to a number of leading Java-related technologies used in modern application development, including databases, operating systems, application servers, enterprise software packages (including ERP, CRM, and financials), as well as leading development frameworks such as Hibernate, Spring, and JQuery. Junior Engineers will also receive comprehensive exposure to the concerns of running production enterprise systems, including load balancing, clustering, and virtualization technologies.

Candidates should possess a good number of the following qualities:

  • A technical degree from a four-year university program, particularly in Computer Science or related degrees
  • 1-2 years of experience as a software engineer, support engineer a plus
  • Problem-solving skills and the ability to reduce a problem to its fundamental parts
  • Analytical skills to develop solutions for deficiencies in the software
  • Good knowledge of algorithms and their principles
  • Ability to generalize solutions for the generic case rather than the specific
  • Ability to work well under a deadline
  • The ability to explain technical matters clearly to people of varying technical ability
  • Good interpersonal skills and communication skills
  • Strong English skills; Fluency in German a major advantage

Liferay is a well recognized commercial provider of open source software for portals, content management and collaboration. It has been recognized as a leader by analyst firm Gartner and is well regarded by many established companies throughout the world, including Allianz, Barclay’s, Lufthansa Flight Training, Volkswagen Group of America, and Wolters Kluwer. The company is growing at a fast pace to keep up with strong market demand for innovative solutions for personal and social web experiences and enterprise applications.

Liferay has many opportunities for individuals looking for a dynamic environment and accelerated career growth. Talented individuals will find it possible to increase their responsibilities and gain valuable business experience in a short amount of time with the company. With over 300 employees in offices across Europe, the Americas, and Asia Pacific, Liferay offers a chance to work with people from many different cultural backgrounds.

Liferay also believes in making a bigger impact in the world through business and we dedicate part of our time and profits toward non-profit organizations and social initiatives.

Please send a resume (CV) and cover letter summarizing your interest and qualifications to
careers-de@liferay.com

Liferay GmbH
Mergenthalerallee 77
65760 Eschborn
Tel.: +49-(0)6196-773068-0

 
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